Translation and Interpreter Services

Better Health Channel

Provides information about the Australian Government Translating and Interpreting Service (TIS National). It is intended for people who do not speak English and for organisations (including medical and health practitioners and emergency services) that need to communicate with their non-English speaking clients or service users. Available to anyone in Australia, including telephone interpreter service. TIS National has access to interpreters across Australia, who speak more than 160 different languages and dialects.

Phone 131 450 or visit website for more information.


HealthPathways of the Primary Health Networks (PHN)

Provides information about nationwide interpreter services, including NAATI-accredited medical interpreters, TIS (National Translating and Interpreting Service), NABS (National Auslan Interpreter Booking and Payment Service), Australian Government Settlement and Multicultural Affairs Free Translating Service, and VicDeaf.

For example, you can login to the Murray PHN portal, then follow the path “Our Health System”, then “Resources”, then “Interpreter Services”. (Source: Murray PHN HealthPathways).

To locate the relevant PHN and HealthPathways in your area, click here. Each PHN has its own portal, and health practitioners can request login details for the websites.


 

The Orange Door

This document provides key information about The Orange Door, a new way to access services for women, children and young people who are experiencing family violence; and families who need support with the care of children or young people. The document is available in multiple languages. (Source: CEH)

Tools for Professionals

This CEH site provides translation tools for professionals who work with patients and clients from culturally and linguistically diverse backgrounds. (Source: CEH)